Privacy Policy

At VIIGLOO, accessible from https://viigloo.com/ the privacy of our visitors and customers is of extreme importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, and how we protect your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we collect certain information about your device, your interaction with the store, and information necessary to process your purchases.

  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, and how you interact with the Site.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you regarding your order, shipping updates, or warranty claims.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our jewelry collections and special offers.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Shipping Partners: We share your shipping details with trusted carriers (e.g., USPS, UPS, or FedEx) to ensure your jewelry arrives safely and within our promised 2 to 7 business days.

  • Analytics: We may use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site smoothly (such as adding items to your shopping cart).

5. Your Rights

If you are a resident of certain regions (such as Europe or California), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This allows us to honor our 1-Year Warranty and provide you with excellent after-sales support.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.